Refund Policy Products once delivered are non-returnable, non-replaceable, non-exchangeable, save and except: if the product is damaged, defective, expired at the time of delivery or incorrectly delivered, and if the return, exchange policy listed with respect to the relevant product expressly and specifically permits the same. if so, the return, exchange requests shall be processed in accordance with the terms of the relevant policy, including the specified timelines and conditions. You are requested to read the return policy of each product as available on the MYL Platform before raising any request for return, exchange or refund. For digital goods (including gift cards, vouchers), no return, refund shall apply, and you are required to connect with the relevant issuer, seller in case of any issues including but not limited to, validity, usage restrictions and or redemption related issues. For any such issues, please refer to the issuer, seller's terms and conditions that apply to you in addition to these Terms. All refunds for permitted returns and permitted cancellations will be processed within 7 working days from the date of return, cancellation approval of the product subject to satisfactory checks. Unless otherwise stated and or as mutually agreed between MYL and the Customer, for payments made through electronic means such as debit card, credit card, net banking, UPI, etc., refunds shall be processed in the same manner as they are received or provided in the form of credit, cashback, coupon, promotional code which shall be available for use against a subsequent invoice for transactions on the MYL Platform, in accordance with the specified terms, if any, such as validity period. Refund amount in the form of credits will reflect in Your account based on respective banks policies. Provided that, refunds, if any, for products purchased on cash on delivery basis shall be refunded by way of promotional codes only which shall expire after 30 days from the date of issuance. Users can opt-in for a promotional code refund for online payments as well. Refunds cannot be transferred back to any other payment method once the credit, cashback, coupon, promotional code is initiated. All other promotional codes issued shall expire within 7 days from the date of its issuance. All refunds shall be made in Indian Rupees only.